Payments & Insurance

Self-funding and insured patients are welcome at Wiseman Physiotherapy.

Self-funding

We accept payments by debit card, credit card (American Express excluded) and BACS. Payment will be required at the time of your appointment.

  • Initial consultation (60 minutes): £90
  • Follow-up appointment (45 minutes): £75

In-clinic and domiciliary appointments are charged at the same rate.

Insurance

We are recognised by BUPA, AXA and Aviva.

Before your physiotherapy appointment, please contact your private medical insurance company to check that your cover is adequate and to obtain the following information:

  • Membership number
  • Claim number
  • Number of sessions authorised

Please bring this information with you to your initial appointment.

Cancellations

Our goal is to provide quality care to all our patients in a timely manner.
When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients.

If cancellation is necessary, we require that you notify us at least 24 hours in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time.

Late Cancellations/No-Shows

A cancellation is considered late when the appointment is cancelled less than 24 hours before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, we will charge the patient a full missed appointment fee.